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Description

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

Description

Enhance your digital advertising effectiveness by fostering positive customer interactions. By focusing on customer feedback and improving the post-purchase experience, you can make the most of your ad budget. With Symplii, you possess all the tools necessary to convert reviews into valuable clients. Obtaining more favorable online testimonials has never been simpler thanks to Symplii’s innovative solutions. We have supported numerous businesses in boosting their review counts, resulting in increased traffic and sales. The feedback is clear: our clients experience higher impressions, improved conversion rates, and greater customer satisfaction with the help of Symplii’s cloud-based review software. Boasting the highest open rate in the industry at 96.4%, our platform ensures a consistent influx of new reviews to enhance your SEO visibility. Elevated ratings guarantee that potential customers will select your services over those of your competitors. You can request reviews in a matter of seconds or automate the process through our software integrations. Additionally, with instant alerts for new reviews, you're equipped to address negative feedback promptly, preventing issues from escalating and maintaining your brand's positive reputation. This proactive approach not only cultivates loyalty but also contributes to sustained business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Gmail No 
Salesforce Yes 

Integrations

Facebook Yes 
Gmail Yes 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1440

Founded

2009

Country

United States

Website

www.1440.io/reputation-studio/

Vendor Details

Company Name

Elevatie

Founded

2017

Country

Canada

Website

symplii.io

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

EmbedReviews Reviews

EmbedReviews

EmbedSocial

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal
Rize Reviews

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