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Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
Description
At last, a remedy for Email Overload! Text Lightning, a powerful tool for Outlook, helps you swiftly manage your cluttered Inbox like never before. Each message you craft will be more articulate and comprehensive than if you wrote it from scratch, as Text Lightning provides immediate access to your previous replies to similar inquiries. You only need to formulate the ideal response to a question once, and thereafter, you can easily reuse it whenever that question arises again. With just a click, you can incorporate frequently used phrases and text snippets—whether plain or formatted—into your communications. The tool highlights the most pertinent items while concealing those that do not align with the current context or profile. Additionally, you can quickly attach various files, embed images, and insert rich text formatting. A simple click allows you to search through all your past responses related to a specific message or contact. Furthermore, Text Lightning will alert you if you attempt to send a message without attaching a file that you intended to include. This innovative solution not only saves time but also enhances the quality of your email correspondence.
API Access
Has API
API Access
Has API
Integrations
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Microsoft Outlook
Shopify
WooCommerce
eBay
Integrations
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Microsoft Outlook
Shopify
WooCommerce
eBay
Pricing Details
$33 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Vendor Details
Company Name
Xequte Software
Country
United States
Website
xequte.com/textlightning/index.html
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting