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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Reply Argus is an innovative AI-driven tool designed for managing reviews of mobile applications. It monitors reviews on both the App Store and Google Play, crafting personalized responses in the reviewer's native language while maintaining the app's distinct voice as derived from the store listing and previously approved replies. All reviews from the two platforms are consolidated into a single inbox for convenience. You can either approve the drafted responses for posting or set specific criteria based on rating, keywords, language, or platform to allow Argus to automatically publish the replies you deem appropriate. Importantly, reviews that are related to crises, legal matters, or medical issues are always flagged for human review. The Signal feature identifies and ranks common complaints and feature requests based on their frequency, linking them to the relevant reviews and enabling integration with Notion or Google Sheets. Additionally, any significant drops in ratings or negative reviews trigger alerts sent directly to your preferred communication channels such as Slack, Telegram, Discord, or through a webhook. Argus also integrates seamlessly with clients like Claude, Cursor, and other MCP applications. The Pro version includes a read-only REST API and signed webhooks for enhanced functionality. Users can access the tool for free for one app with a limit of 100 replies each month, while paid plans start at $29, with pricing based on the volume of replies rather than the number of seats. Moreover, there are white-label options available for agencies, allowing them to customize the service further.

Description

Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Cursor Yes 
Discord Yes 
Google Play Yes 
Google Sheets Yes 
Lazada No 
Notion Yes 
Shopee No 
Slack Yes 
Telegram Yes 
TikTok Shop No 

Integrations

App Store No 
Claude No 
Claude Duet No 
Claude for Legal No 
Cursor No 
Discord No 
Google Play No 
Google Sheets No 
Lazada Yes 
Notion No 
Shopee Yes 
Slack No 
Telegram No 
TikTok Shop Yes 

Pricing Details

$29/month
Free: $0 for 1 active app and 100 replies a month. Indie: $29/month ($24 billed annually) for 4 active apps and 300 replies. Pro: $79/month ($66 annually) for 10 active apps and 2,000 replies. Studio: $299/month ($249 annually) for 30 active apps and 8,000 replies. Enterprise: custom. Plans are priced on replies, not seats, and read-only viewers are free. Extra app slots and reply packs can be added on any paid plan.
Free Trial Yes 
Free Version Yes 

Pricing Details

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Reply Argus

Founded

2026

Country

United States

Website

www.replyargus.com

Vendor Details

Company Name

TIA Reviews Pte. Ltd.

Founded

2026

Country

Singapore

Website

tia-reviews.com

Product Features

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

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