Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.
Description
Sesame imagines a future where computers possess lifelike qualities, allowing them to see, hear, and engage with users in a seamless manner. At the heart of this aspiration is the creation of a personal companion—an intelligent and ever-present friend that not only converses but also keeps users organized and informed, ultimately helping them evolve into improved versions of themselves. To give users a taste of this groundbreaking innovation, Sesame offers a research demo for exploration. Moreover, the company is in the process of developing lightweight eyewear designed for all-day comfort, which will deliver high-quality audio and facilitate easy access to the companion, enabling it to accompany users as they navigate the world. The interdisciplinary team at Sesame is committed to making voice companions an integral part of everyday life, emphasizing the importance of incorporating natural human-voice interactions that effectively bridge the divide between humans and machines. As technology continues to advance, Sesame's vision aims to redefine how we connect with our digital environments.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
Integrations
Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Replicant
Founded
2017
Country
United States
Website
www.replicant.ai/
Vendor Details
Company Name
Sesame
Founded
2023
Country
United States
Website
www.sesame.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant