Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.

Description

TechPro is a mobile work order application tailored for Key2Act, specifically designed with input from real technicians. By accompanying technicians on service calls and exploring their interactions with existing technology, we have developed a tool that is both practical and enjoyable for them to use. Designed with the needs of technicians in mind, TechPro offers a user-friendly mobile application that features essential functions like work order management, equipment tracking, history logs, quote generation, and signature capture. The application is constantly updated and improved based on the valuable feedback and suggestions we receive from technicians in the field. Rather than overhauling your entire Field Service Management (FSM) solution, TechPro seamlessly integrates with your existing FSM and Enterprise Resource Planning (ERP) systems, enhancing their functionality. Furthermore, TechPro addresses common challenges faced by field service companies, including the need for improved operational efficiency, by offering configurable drag-and-drop workspaces that streamline tasks for technicians. This emphasis on usability and integration positions TechPro as a pivotal tool for enhancing field service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49.88 per month
Free Trial No 
Free Version No 

Pricing Details

$30 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RepairStorm

Founded

2008

Country

United States

Website

www.repairstorm.com

Vendor Details

Company Name

OmniByte

Founded

2015

Country

United States

Website

omnibyte.com

Product Features

Auto Repair

Billing & Invoicing No 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Product Features

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Alternatives

EasyRO Reviews

EasyRO

Management Feedback Systems

Alternatives

Repcon Configurator Reviews

Repcon Configurator

Semantic Systems
Fastrax Reviews

Fastrax

Ergos Software
Identifix Reviews

Identifix

Solera, Inc