RepairStorm Description
Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.
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RepairStorm Features and Options
Auto Repair Software
RepairStorm User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Not User Friendly Date: Nov 14 2022
Summary: Not a well thought out application for my industry. It seems like they didn't adopt current best practices for applications like this.
Positive: Nothing. There is nothing good about this program. It doesn't seem to be very well thought out and has a wonky design.
Negative: Horrible CRM function. Very difficult to learn to use effectively. Crashed a lot. High cost to customize.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Don't do it Date: Nov 14 2022
Summary: Horrible. Then when we told them we were changing to another service they locked us out of our data immediately. We can still access data from RepairShopr a company we used 2 years ago.... BAD Business... Recommendation choose RepairShopR it does A LOT more and 2 months of RepairStorm payments will cover a whole year of RepairShopr.
Positive: Nothing, from the attitudes of upper management, to all the down time. There is nothing good to say. Well one thing.... their sales people know how to sell a product. It may include lies, half truths and unkept promises but they hook you.
Negative: Always down, bait and switch on pricing, owner will insult you to your face when you ask about price more then doubling. You are denied any access to even add a period to a template PDF then get charged A LOT as they say "it takes hours to make a change to a PDF template and by the way here is your 3 hour bill at over $100 an hour to add that period" They always blame other companies when the SW is not working EX its the mail client we use they did an update or did you CTRL-F.
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