Repcon Configurator Description

A customer recently reached out to inform us that they had lost their top technician, who decided to transition to the automotive sector due to its performance-based pay structure, which promised higher earnings. At STIHL, we support the idea of monitoring technician productivity and rewarding them accordingly; however, this required store owners to manually gather data from paper tickets and input it into spreadsheets. In response, we streamlined this process by integrating automation into RepairStorm. Furthermore, any advancements made on Repcon would leverage the benefits of our platform, which includes features such as document management, version control, a 3D engine, rules engine, development and deployment environments, auto-generated forms, ERP integrations, and predefined processes and templates, allowing us to meet various needs without increasing the operational costs associated with the company's standard applications. This comprehensive approach not only enhances efficiency but also ensures that we can adapt quickly to changing demands in the industry.

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Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.
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Company Details

Company:
Semantic Systems
Year Founded:
2002
Headquarters:
Spain
Website:
www.repcon.es

Media

Repcon Configurator Screenshot 1
Repcon Configurator Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

Repcon Configurator Features and Options

Product Configurator Software

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Repcon Configurator User Reviews

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