Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Your employees will spend less time searching for tickets or calling customers, and have more time to do the actual job. This improves your workflow and increases the number of screens or lawnmowers you can repair. Imagine being able do more repairs with fewer employees. Your store's services and parts are laid out like a modern point-of-sale system. Service techs can simply click (or tap) on the services and parts to add them into the order. Everything is already pre-configured. You don't have to enter make and model. All that work is done automatically by us. Automated email means fewer phone calls and quicker communication. The customer is notified by email when the order has been processed. One of our customers called to tell us that their best tech had just died. To make more money, the tech switched to the automotive industry, where they pay based upon performance. STIHL recommends that technicians be tracked in efficiency and compensated based on how they perform.
Description
A customer recently reached out to inform us that they had lost their top technician, who decided to transition to the automotive sector due to its performance-based pay structure, which promised higher earnings. At STIHL, we support the idea of monitoring technician productivity and rewarding them accordingly; however, this required store owners to manually gather data from paper tickets and input it into spreadsheets. In response, we streamlined this process by integrating automation into RepairStorm. Furthermore, any advancements made on Repcon would leverage the benefits of our platform, which includes features such as document management, version control, a 3D engine, rules engine, development and deployment environments, auto-generated forms, ERP integrations, and predefined processes and templates, allowing us to meet various needs without increasing the operational costs associated with the company's standard applications. This comprehensive approach not only enhances efficiency but also ensures that we can adapt quickly to changing demands in the industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49.88 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RepairStorm
Founded
2008
Country
United States
Website
www.repairstorm.com
Vendor Details
Company Name
Semantic Systems
Founded
2002
Country
Spain
Website
www.repcon.es
Product Features
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Product Configurator
2D Drawing
Yes
3D Modeling
Yes
Analysis & Constraints
Yes
Custom Pricing Options
Yes
Inventory Management
Yes
Recommendation Engine
Yes
eCommerce
Yes