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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Relay is a communication platform for businesses that offers phone and SMS services for teams, developed in Montreal. Teams can manage calls and messages directly from their browser using a shared inbox along with features like call forwarding, voicemail transcription, call recording, and signed webhooks. Unlike other services that mark up minutes, Relay operates through your personal Twilio or Telnyx account, ensuring that you only pay the provider's rates while keeping the numbers registered in your name. The only charges incurred are for the software itself, billed in Canadian dollars. Various plans are available that accommodate multiple team members, with additional seats costing between 3 to 7 dollars based on the selected plan. AI-generated call summaries utilize your own API key, eliminating any extra fees for users. You can also customize daily messaging and monthly minute caps for each team, with features that automatically pause outbound sending if an integration becomes overloaded while still accepting incoming calls. The platform supports both English and French, making it a versatile option. It serves as a Canadian alternative to competitors like OpenPhone, Aircall, and RingCentral, and offers a free plan with no credit card required for sign-up, making it easily accessible for new users. This flexibility and transparency in pricing make Relay an appealing choice for teams looking to streamline their communication.

Description

Maintain strong connections with your clients through our reliable phone service that offers unlimited nationwide calling, voicemail, caller ID, and additional features. Voice communication is a vital component for nearly all businesses today, and with our service, you benefit from 99.9% network reliability. Preferred Voice enhances your experience by providing various features designed to boost productivity and facilitate collaboration. You can easily add a third participant to an ongoing call, regardless of who started it, ensuring seamless communication. Additionally, your Multi-Line phone system allows customers to request a callback when they encounter a busy line, enhancing their experience with your business. You can also connect with another individual in your Multi-Line system without incurring extra charges. Effortlessly answer any incoming call by using a designated access code, and create a one-touch dial list for frequently contacted numbers. Furthermore, you can place calls on hold, allowing other calls to come through, and transfer any call to a different number as needed, making your communication processes more efficient. With these features, staying connected has never been easier or more effective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Verizon Network Detection and Response No 

Integrations

Verizon Network Detection and Response Yes 

Pricing Details

$17 CAD/month
Free Trial No 
Free Version Yes 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

YesRelay

Founded

2026

Country

Canada

Website

yesrelay.com/en

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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