Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback.
Redpen For Developers
Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency.
Redpen for Service
Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction.
Top Features
Visually Capture Issues when Screen Recording or Screenshots
Automatically Capture Advanced Diagnostics
Built In Diagnostic Viewer
Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others)
Auto-Fill Templates
Description
WebIssues is a versatile open-source platform that facilitates issue tracking and enhances team collaboration across multiple operating systems. It enables users to efficiently store, manage, and monitor various issues, complete with detailed attributes, descriptive notes, comments, and file uploads. While its installation and usage are straightforward, the system boasts a wide array of powerful features and extensive customization options. The integrated web client is part of the server setup, which requires PHP version 5.6 or later, along with a database such as MySQL, PostgreSQL, or SQL Server. Additionally, a desktop application is available for Windows, Mac, and Linux users, necessitating WebIssues server version 2.0. For further guidance on installation and utilization, refer to the WebIssues Guide. Should any issues arise, users are encouraged to seek assistance through the Support forum. Ideas for enhancements can be proposed in the Feature requests forum, while bug reports should be submitted via the Issues tracker on GitHub. Furthermore, anyone interested can join the WebIssues Team, contributing to the ongoing development of this collaborative project. Engaging with this community not only fosters skill development but also drives innovation within the platform.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ajmera Infotech
Founded
2012
Country
United States
Website
www.redpen.ai/
Vendor Details
Company Name
WebIssues
Country
Poland
Website
webissues.mimec.org
Product Features
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
No