Best WebIssues Alternatives in 2024
Find the top alternatives to WebIssues currently available. Compare ratings, reviews, pricing, and features of WebIssues alternatives in 2024. Slashdot lists the best WebIssues alternatives on the market that offer competing products that are similar to WebIssues. Sort through WebIssues alternatives below to make the best choice for your needs
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Bordio
276 RatingsBordio is a project management software designed to help teams organize their projects and tasks efficiently. As a task management tool, Bordio allows you to plan out your team's week using a project planning calendar, prioritize tasks on a kanban board, and set reminders for meetings—all in one integrated platform. Imagine effortlessly dragging and dropping tasks into your online calendar, color-coding them for clear visibility of today’s priorities and upcoming commitments. Got a meeting? Schedule it directly in Bordio’s work board and streamline your workflow by eliminating the need for multiple apps. Plus, you can engage in real-time chat within a task, keeping all related conversations and files organized and accessible. Bordio’s integration with Google Calendar enhances this functionality, creating a unified view of all your schedules. This project management tool offers an affordable solution for comprehensive work management. It serves as both a team management software and project tracker, making it easier to manage workloads, track progress, and ensure projects are completed on time. With features like the task tracker and team task planner, Bordio empowers you to monitor each task's progress. -
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nTask, online task management, and project management platform, is free for individuals, teams, and business professionals. Using nTask, you can create checklists, manage projects, collaborate with project teams, schedule meetings, and automate regular tasks. nTask is unique because it allows small and large teams to work together on different projects. Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing. nTask offers Kanban boards, project planning, and issue tracking. It's easy and free to sign up for nTask Get started today!
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Jira
Atlassian
Free 44 RatingsJira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done. -
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aqua cloud
aqua cloud GmbH
2 Ratingsaqua, with its AI-powered technology, is a cutting-edge Test Management System built to streamline and boost QA processes. Perfect for both large and small businesses, especially in highly regulated sectors like Fintech, MedTech, and GovTech, aqua excels in: - Organizing and managing custom testing workflows - Handling various testing scales and complexities, - Managing comprehensive test data sets - Ensuring detailed insights through advanced reporting - Transitioning from manual to automated testing All of this becomes effortless with Aqua. Additionaly, it stands out with "Capture" - simplified 'single-click' bug tracking and reproducing solution. Seamlessly integrating with popular platforms like JIRA, Selenium, and Jenkins, and supported by REST API, aqua enhances QA efficiency, significantly reducing time spent on routine tasks and accelerating software release cycles by 200%. Take away your pain of testing! Try aqua today! -
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Revizto
Revizto
$600.00/year/ user Revizto unifies BIM intelligence, making it instantly accessible and actionable for all project team members. Revizto's advanced Issue tracker predefined workflows allow project team members to identify and manage model-based issues within the 3D space as well as 2D sheets. This includes addressing clash groups. Revizto gives everyone unified access to project data for both 2D and 3-D workflows. This allows anyone to use it according to their project requirements. -
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Backlog is a collaboration and project management tool that teams can use to increase productivity, visibility, and simplify project tracking. To release high-quality projects faster, development teams can collaborate with IT, Marketing, and Design. The core features include Gantt Charts and Burndown Charts as well as Issues, Subtaskings, Watchlists, Comment threads. Version control, File sharing, Wikis and Bug Tracking are all part of the core. You can update your projects anywhere with the iOS and Android apps.
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BugHerd is the easiest visual feedback and bug tracker tool for web projects. It's loved by thousands of amazing teams around the world to help them manage their web projects. With ZERO project limitations, point & click client feedback directly onto your site. --- BugHerd works in just 3 steps 1. The intuitive browser extension allows you to pin feedback to your webpage elements. 2. All pins are automatically updated with contextual metadata, including browser, OS and screen size & resolution, and selector information. 3. You can instantly create task cards from feedback. This will help you manage your workflow. --- No more emails, spreadsheets, or headaches. Start in minutes with a 14-day free trial.
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Trouble Ticket Express
Rush Project
Welcome to the home for an open-source trouble ticket system. This CGI script can be used on your website for everything, from bug tracking and customer service to project management and to do lists. It is as simple as filling out a web form to create a trouble ticket. The help desk software will assign a unique number to each service request, and save it to the database. A truly scalable solution is to start with a plain text database and then upgrade to the industry-leading MySQL or Microsoft SQL Server engines as your needs change. Today, the "thank you" message is not enough. Your customers should know that you have a process in place and that no question will be left unanswered. Trouble Ticket Express software will automatically generate clear instructions on how to submit follow up messages and track ticket progress. It will then send e-mail notifications out to all service providers announcing a new customer inquiry. -
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MantisBT
MantisBT
$14.95/month MantisBT makes collaboration easy with clients and team members. MantisBT is an open-source issue tracker that offers a delicate balance of simplicity and power. Users can get started quickly and begin managing their projects, while also collaborating with clients and colleagues. You will never stop using it once you get started. It's easy to evaluate MantisBT. You can either start with one of the available demos or go straight to the downloads page to get the latest version and the administrator's guide for setting up your own servers. -
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RC On-Track Issue Management
Roundedcube
RC On-Track issue management allows you to track and manage enhancement requests, product changes, and reported defects from submission until resolution. RC On-Track is commonly used for web development, software development, IT support. However, it can also be used in other industries. You can easily set up your own web server. Administrative users can create projects and assign users to the appropriate roles. This allows you to report issues and track them throughout their lifecycle, from being reported to assigned to closed. To manage support, product management, or development projects you can create as many projects as you like. You can set different security levels to control who has access to what. Attach files to log issues to better explain a bug and illustrate a request. You can comment on issues and view the entire history of issues. -
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Clarity Issue Tracking
Code & Clarity
$25 per monthIn many types of projects, task management is essential. Do not be intimidated by a complicated and cumbersome (ahem Jira) issue tracker system. Clarity Issue Tracking is able to do what you need, and then it gets out of your way. Clarity can help you track your team, no matter how large or small. Your issue tracker should not be the reason you have issues in your project. Unlimited users. It's not fun to track bugs by yourself. Invite your entire team. Invite your customers/clients. All plans are unlimited users and there is no per-user licensing. Collaboration is key to effective issue tracking. Email is fully supported for Clarity Issue Tracking. You can monitor issues and be notified whenever they are updated. Email your colleagues with any issues, regardless of whether they are users. You can respond to and update issues via email. We know that you check your email every 30 seconds. -
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ActionTracker
SurveySquare.com
$195 per monthCustomers can make purchases online or in your brick and mortar store. They can also chat online or over the phone. Field service technicians perform onsite services and fill out a questionnaire. A student completes a class. A survey is completed online, on paper, or on mobile devices by your customer or employee. Once completed, the responses update the ActionTracker™, based on their score or response, assign a manager, notify key stakeholders via email, and so forth. ActionTracker™, which tracks all customer/employee communications, captures resolution activities including attachments, takes notes into the Action Item and schedules meetings through Microsoft Outlook integration, will effectively keep track of all communications. To track the life cycle, create status codes. Keep updating your open action items until they become complete. Once they are marked as complete, they cannot be modified. For a complete audit trail, each activity is date/time stamped and signed by the user. -
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SutiDesk
SutiSoft
SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation. -
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MantisHub
MantisHub
$4.95 per monthNo hassle bug and issue tracking. Our intuitive interface makes it easy to track your issues. You can organize your issues into categories and follow the issues' life-cycle. You can search them, assign them to your developers, attach files and tag them. You can also ping your team mates to customize your system. All this and more is possible with the well-known Mantis name. Host your service for a hassle-free, fast setup and all new features as soon as they become available. No more headaches with maintenance or installation! Access your data from anywhere with reliable, secure storage. Access to our top-notch support team for any MantisHub questions. We are always looking for integrations that will improve the productivity of your team. ManitsHub users have access to a variety of plugins, as well as the opportunity to partner with some of most popular services to maximize their capabilities. -
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Zoho BugTracker
Zoho
$40 per monthIt's a simple, fast, and scalable bug-tracking system that allows you to quickly fix bugs and deliver great products on a timely basis. With the help of business rules, custom workflows, and SLAs, you can submit, track, and fix bugs quicker with our bug tracking tool. Log errors and track them according to your criteria. To focus on the most urgent bugs, you can create custom views for your issue tracker software. You can view reports to see how many bugs were logged and whether they have been fixed. You can communicate with your team using interactive modules such as forums and discussions. Each person can see what the other is doing. You can set rules to notify third-party apps or bugs when there are new updates. You and your team will be notified via email when bugs are created, updated, and other information. Automate your service levels agreements to meet customer goals. -
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Bugify
Frondiz
Simpler issue tracking. Self hosted. You can keep your confidential data under your control. It fits in. It easily integrates with your existing source management system so that you don't need to change how you work. Easy updates. It checks periodically for updates and allows installation with a click. Bugify is available for everyone. Bugify is for everyone, from programmers to car wash maintenance. Bugify is used in many industries. Bugify can help you keep track of everything. Bugify makes it easy to manage issues in your projects. We wanted to create a product that was simple to use and get the job done. Bugify is all about keeping track and identifying issues. We pride ourselves in offering the features we believe are necessary to do this, without adding unnecessary complexity. You can get a better understanding of Bugify by taking the demo on a spin. Email notifications. To reduce the noise, fine tune your email notification settings -
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ExtraView
ExtraView
$400 one-time paymentExtraView is an enterprise platform that implements business process management, global management systems for CAPA and adverse event reporting, bug and defect tracking and change management. It also provides customer support, helpdesk and field audit capabilities, as well as other workflow and issue management systems. You can use standard solutions or create your own. You can use it as a cloud-based service or on your own servers. It is easy to set up, but provides a platform for fully validated systems like incident management, CAPA and adverse event reporting. Implement bug-tracking, customer service, requirements management, change management, and other issue-tracking tools. The full-featured, free, and downloadable version is available to many customers! Learn how financial companies can implement systems that regulate and manage audit systems, provide corporate governance, and manage risk. -
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uBugtrack
uBugtrack
The app is lightweight, smart, elegant, and real-time. It helps you manage your tasks, issues. It's highlighted in bold when something has changed on a ticket since your last visit. Click on the Create Release Note button to create a new build. uBugtrack will attach the closed/fixed tickets to this release notice. When you comment on a uBugtrack ticket, the message will automatically be sent to a slack channel. RESTful Json Api allows you to connect uBugtrack to your own applications. Whenever you comment on a uBugtrack ticket, the message will be automatically sent to a slack channel. uBugtrack has entered public beta. During beta, uBugtrack remains completely free. uBugtrack can be used in production to manage your tickets. Your data will not be deleted after the beta ends. -
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Marker.io
Marker
$39 per monthEveryone can easily report bugs. You can collect feedback from clients and your team without making developers crazy. Your clients and internal team can mark up bugs, ideas, and feedback on your site. It's similar to drawing on your screen with a marker. You can't track feedback in chat messages, emails, or meeting notes. You can easily gather bug reports within your existing issue tracker. Your developers can reproduce bugs faster by not asking reporters for technical data. This is the best way to report and collect bugs. -
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Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity
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Lighthouse
ENTP
$25 per monthFacilitate collaboration on projects. Lighthouse is a great tool for keeping track of your project development, whether you are a team of five or a studio of fifty. Reduce the complexity of your workflow and keep your eyes on what's most important. Lighthouse will streamline your workflow, so you can get the job done. Get it free. No credit card is required. You can create and tag issues, which can be automatically categorized behind-the-scenes. Keep your happy place. You can create and reply to tickets right from your inbox. You can view the status of all your projects and follow along with feeds. Our customer support service, Tender, allows you to create new Lighthouse tickets for your staff. You can use milestones to help plan features and set release dates. Attach images or documents directly to tickets to make it easy for everyone on your team. -
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AuditFindings.com
AuditFindings.com
$99.00/month AuditFindings makes it easier to track, assign, and solve audit issues efficiently. AuditFindings is a robust audit management software that helps compliance and audit departments save time and increase productivity. AuditFindings eliminates the need for spreadsheets to track and manage audit issues. The platform allows for central management of all audit issues. It features social commenting, robust reporting and issue tagging. Import/export capabilities are also available. A user-friendly dashboard is also available. Issue assignment and automatic notifications are also offered. -
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Software Issue Manager
eMarket Design
$79.99 per yearSIM issues can be any type of issue, bug or task. They can also be feature requests, ideas, or tasks. Each issue number is unique. It provides a robust method of identifying and documenting any issues that may arise during the project's lifecycle. Communicate the status of each issue, including its priority, category, assignee, and overall progress. Allow project team to assess, assess impact, then decide on a resolution plan. Multiple projects can share issues. Software Issue Manager gives insight into issues by bringing together relevant information. These sections are found in issue pages. Affected Projects are the projects that are related to an issue. Reported by: The team members who reported the issue. (Pro and Enterprise editions). Related Issues: Issues that are related to an issue in terms both of their impact and scope. (Pro and Enterprise editions). Participant: A team member who contributes to the resolution of an incident. (Pro and Enterprise editions). -
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IssueFly
IssueFly
$29 per monthIssueFly is the easiest online issue-tracking tool to organize communication between you and your client in business projects. IssueFly is an easy tool that allows you to create a temporary space for communication between clients and you. It is easy to use and requires no training. Send an invitation and enjoy IssueFlying. We offer one of the most popular online issue-tracking tools. Our app is free for individual or test use. -
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HuBoard
HuBoard
$7 per monthHuBoard was built using the GitHub public API. HuBoard issues can be merged to GitHub, so you won't have to deal with synchronization issues. You can keep issues where they belong: in the repository with your codes! Kanban board lightweight: This task board is fully customizable and gives developers instant feedback on the status of their tasks as they progress. Clicking on a filter once will dimm issues that don't match. Click again to make them disappear. Filters can be combined and matched to help narrow down what you need to focus on. Drag your avatar onto the card to quickly assign issues. HuBoard will automatically remember the most important issues. The amazing feature of GitHub's GitHub allows you to drag issues between milestones. This is a great addition! No more spending time looking at checkboxes or paging through GitHub’s awkward grid view. -
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NetResults Tracker
NetResults
$9 per monthNetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities. -
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Alcea IssueTrack
Alcea Tracking Solutions
$20.00/month/ user Alcea IssueTrack, a flexible issue management software solution, integrates your workflow, encourages team collaboration, increases productivity, and provides accountability. This web-based solution replaces your spreadsheets and other systems. Alcea IssueTrack, a tracking platform, allows your organization to collaborate effectively, increase productivity, and ensure that your business processes get resolved. Alcea's workflow rules allow for the prioritization and progression of issues. Managers have access to the information they need to manage their resources and assess productivity. You can customize the look of your system and collect the information you need. Everyone who has an interest in the issue's progress will be notified via email when it is updated. You can configure security settings to control who sees what and when they are updated. -
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Jixee
Jixee
$19 per monthThe task & issue module contains information about version control and commits. You can create a snippet to share code or text with your colleagues. More than 100 languages are supported. Attach unlimited files, images, and documents to tasks & issues. All history can be viewed from the task & issues module. You can see who completed a task, and when it was made available for production. Jixee is a task- and communication hub that simplifies the workflow of your dev team. Our mission is to allow developers to focus on software development and not task management. Our goal is to create a great product and an amazing user experience for developers so they can get on with their work. Clear communication is key to building great software. Jixee is your hub, connecting your favorite tasks and communication tools into a single experience. Jixee can integrate with your existing services. To create your own unique workflow, integrate your developer tools. -
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PhaseWare Tracker
PhaseWare
$49.00/month/ user Tracker by PhaseWare provides a fully customizable customer support solution. Tracker can be used for issue tracking, Complaint Management and CRM. It also tracks time, SLA Compliance, process management and Knowledge Base. Tracker is available as a cloud-based or on-site solution. It empowers businesses to have a 360-degree view and do more with less. -
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Trac
Edgewall Software
Trac is a web-based software development project management system that combines a wiki and issue tracking system. Trac is a web-based software project management system that uses a minimalistic approach. Our mission is to help developers create great software and stay out of the way. Trac should not impose any restrictions on a team's existing development process or policies. Trac allows wiki marking up in issue descriptions and commit messages, creating seamless references between bugs and tasks, files, changesets, files, and wiki pages. The timeline displays all past and current events in order. This makes it easy to track progress and get an overview of the project. The roadmap lists the next milestones and shows the route ahead. Trac comes with a built-in Wiki system that you can use to organize knowledge and information in a flexible way. Pages can be created using an intuitive and simple textual markup. -
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Bugasura
Bugasura
$5/user/ month Bugasura is a bug tracker and reporter for modern SaaS Teams that like things to be simple and quick. Bugasura is used by our customers to help them collaborate and resolve issues faster during product development. There are three ways to get Bugasura: 1) Bugasura TRACKER on the web 2) Bugasura Reporter Android: Test any Android application. Bugasura automatically takes screenshots and allows you to annotate them to create a bug report. It also provides all details about the bug being reported, including the manufacturer. 3) Bugasura chrome extensions: Use our Chrome extension to access our Android reporter app on the web. -
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Shoreline
Shoreline.io
Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. -
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Naverisk RMM & PSA
Naverisk
$110 per monthBeautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues. -
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Sentry
Sentry
$26 per monthDevelopers can track errors and monitor performance to see what is important, find faster solutions, and continuously learn about their applications, from the frontend to backend. Sentry's performance monitoring can help you trace performance issues down to slow database queries and poorly performing api calls. Sentry's application performance monitoring is enhanced by stack traces. Identify performance issues quickly before they cause downtime. To see the entire distributed trace from end to end, you can identify the API call that is not performing well and highlight any errors. Breadcrumbs help you make application development easier by showing you the events that led to the error. -
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Comindwork
NewtonIdeas
$10.00/month/ user Online apps for project management and CRM, support, billing, issues, tracking time, and more. You can consolidate data and communicate with clients, co-workers, and partners. Secure cloud workspaces allow you to work from anywhere, on any device, and from any device. Start by creating workspaces, Intranets, Client Extranets, CRM, or specific projects. These workspaces can be shared with customers, co-workers, freelancers, or any other collaborators. Next, choose the apps that best suit your workspace. These could be: sales leads, vacations or issues. Apps can be customized without IT professionals. These apps can be used by your entire team to share files, edit documents and assign tasks. They also allow you to collaborate online in the same shared workspace. The best companies don't just collaborate on files. -
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TestCaseLab provides us with strong test case management = more organized testing = higher quality product. TestCaseLab is a Ukrainian test case tool that was founded in 2016 by QA specialists of Gera-IT. 🧰 TestCaseLab provides users with the following benefits: ✅ Doing less routine work in comparison to the usual test case management methods (google/excel spreadsheets or other tools); ✅ It is affordable for any type of business (unlimited users, pay only for test cases); ✅ Streamlining the testing process; ✅ It avoids needless clicks; ✅ Allows update test cases on the fly during a test run in the test case tool; ✅ Easy to understand how to optimize the testing process; ✅ It makes your QA team satisfied; ✅ Redmine, Jira, JiraCloud, Pivotal, Youtrack, Asana, Trello, Mantis, GitHub test case management;
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TrackStudio
TrackStudio
TrackStudio, a highly configurable issue tracking system, workflow engine, and document management system, can be used to track any task, such as issue resolution and requirements gathering, desktop support handling and project monitoring, deployment of hardware, staff hiring, and monitor the progress of all tasks. You can create unlimited workflows. The application is fully configurable. Hierarchical task tree – Many tasks naturally include subtasks. TrackStudio can store unlimited depths in the work breakdown structure (WBS). It can also be configured to allow users add and progress their own tasks. Multi-role support – Different roles can be assigned to different people depending on the project they are working on. TrackStudio supports the management of a matrix environment. -
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N-able MSP Manager
N-able
You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time. -
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Jira Service Management
Atlassian
$20 per user per month 6 RatingsJira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change. -
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Civita App
Rattle Tech
$249.99 per monthWe help communities connect and engage with their local governments in better ways. We can help you build goodwill and engage with your community. Your app will be launched for Android and iOS in approximately 30 days. We will also customize it to meet your city's branding requirements. We can also help you to manage issues and work orders. All items that are reported in the app will be automatically posted to our web portal. You can view, assign and update work orders. This system makes it easier to access information that is scattered throughout your agency. It also makes processes more efficient and less costly. This system is ideal for your field reps because it is mobile-friendly and all reported items can be tied into Google maps. -
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Zoho Desk
Zoho
$12.00 per user per month 17 RatingsInstant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure. -
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SpeedBase Professional
InfoLine Software
$12 per user per monthYou have the freedom to customize your database as often as you want. Your custom database application will contain only what you need. SpeedBase is a desktop software that can be installed on your computer. You don't need to log in to a remote server to access your data. It is shared with thousands of users. You don't even need an internet connection. All data is yours and no one else. SpeedBase is extremely fast because it is not affected by internet speed or the load of an online database server. You should know that spreadsheet software like Excel can be slow to load and it can become difficult to maintain the information in a searchable, easy-to-understand manner. -
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ManageEngine AlarmsOne
ManageEngine
$15.00/month/ user AlarmsOne from ManageEngine allows users to manage all alerts from their IT management tools. AlarmsOne integrates easily with many on-premise or SaaS-based IT infrastructure monitor systems. AlarmsOne allows users to centralize their IT alarms. Users can create an account and install Alarm Poller on the server. AlarmsOne offers real-time alerts, multi-channel notifications, and quick responses. -
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CaseCamp
CaseCamp
$25 per monthCaseCamp helps people stay on the same page. No matter your role, everyone works together towards a common goal: completing the project. -
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Spiceworks IT Help Desk
Spiceworks
The cloud help desk is already set up for you. Your help desk software is available online in the cloud. This means that there is no need to set up servers or maintain them. Sign up now and you're good to go! Monitors, alerts and custom ticket attributes make your job easier. Get help desk reports that include key information such as updates on ticket status and labor statistics by organization. Remote employees can be supported by remote workers by starting a secure remote support session right from their help desk tickets. Not always at your desk? No problem! No problem! Spiceworks Help Desk Mobile App delivers the most popular ticket updates and push notifications directly to your smartphone or tablet. -
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Yodiz
VizTrend
$5.00/month/ user Work efficiently by getting a complete view of your team's capabilities. Plan customer projects, team resources, and individual workload. Real-time engagement capabilities, including notifications, comments, and tagging for better collaboration. Prioritize and easily organize customer requirements into epics, stories, and tasks. Forget manual tracking. Set goals and track them with ease using powerful dashboards, real-time notifications and in-depth analytics. Integration with email, help desk software and other channels is easy to achieve to bring the development teams closer to customers. Smart analytics that provide in-depth understanding, forecasting and actionable insights. Customize to suit your needs. Integrate your existing workflow for maximum efficiency, increased visibility and faster delivery. Integrate Yodiz into all your favorite applications to increase your efficiency. Everything is covered, from customer support systems to tracking time. -
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TM4J
SmartBear
$10.00/month Test Management for Jira is an enterprise tool that allows you to plan, manage and measure your entire testing life cycle within Jira. It supports both agile and waterfall methodologies. TM4J provides mission-critical projects with scalability and availability on any Jira deployment (Cloud Server, DataCenter, Server). TM4J will empower agile teams by enabling BDD at scale using Cucumber or any other compatible gherkin tool for collaboration between developers and testers. You can use up to 70 built in reports to make informed decisions based upon real-time metrics throughout your software development lifecycle. Our powerful FREE REST API makes it easy to integrate CI servers, DevOps, and test automation tools and frameworks. This will help you save time and effort. TM4J has been used by over 3.000 clients around the world and is the best QA and Testing app for Jira. -
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Halo Service Desk
Halo Service Solutions
$55.00 per user per monthExperts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use. -
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GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices
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Adminitrac
Tracware LLC
FreeAdminitrac, a cloud-based issue management platform, is an advanced tool for tracking issues.