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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gather voice data from both traditional and modern voice platforms, whether located on-site or in the cloud. The versatile architecture of the enhanced Red Box platform is designed to accommodate businesses of any scale, allowing its established application to seamlessly function and grow within all cloud and on-premises settings, while consistently capturing all voice interactions from both legacy and contemporary telephony systems, all managed through a unified application framework. This comprehensive solution ensures that organizations can maintain clear and organized records of their voice communications across various channels.

Description

Transform your compliance operations to confidently navigate financial services and trading regulations. To reduce effort, track trends and mitigate liability, capture and retrieve recordings quickly even in unstructured content and improve compliance, For quality management, compliance, liability protection and quality control purposes, organizations have been recording interactions between customers and employees for a long time. These recordings can contain a lot of valuable information, but it can be difficult to extract actionable intelligence quickly. Verint Interaction recording is a prepackaged solution that allows couples to record calls with the power speech processing. This will help you get more value from captured interactions. Verint Cloud Interaction Recording allows you to capture, index and archive interactions across voice, chat, video, social media, face–to-face, and other unified communication channels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Creovai
Flame Analytics
Global Relay
Gong
HubStor
Theta Lake

Integrations

Creovai
Flame Analytics
Global Relay
Gong
HubStor
Theta Lake

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$500 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Red Box Recorders

Founded

1988

Country

United Kingdom

Website

redboxvoice.com

Vendor Details

Company Name

Verba Technologies

Founded

2010

Country

United States

Website

www.verba.com

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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