Enghouse Smart Interaction Recording Description
Businesses of all sizes use this feature-rich multi-channel recording, quality monitor and voice analytics solution for compliance, security, and improving service levels. Audio mining and speech to text transcription can unlock customer insight.
Smart Interaction Recording, a cloud-based platform that can be used by multiple tenants, provides Telecom Operators with an opportunity to add a range of services. Operators can offer corporate customers regulatory compliant recording in verticals like finance, insurance, and healthcare.
Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Enghouse Networks
Year Founded:
1984
Headquarters:
Canada
Website:
enghousenetworks.com
Media
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Product Details
Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Enghouse Smart Interaction Recording Features and Options
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording