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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

Description

VoxingAI is an innovative platform designed for voice-first surveys and feedback that eliminates the need for traditional form-filling by utilizing natural voice interactions. Users can effortlessly provide their responses through speech, which the system seamlessly transforms into organized data thanks to cutting-edge speech recognition and artificial intelligence technology. With VoxingAI, businesses have the flexibility to design personalized voice surveys, select various types of questions, incorporate branching logic, and distribute surveys via diverse channels such as shareable links, QR codes, and embeddable widgets. The platform's robust AI capabilities allow for comprehensive transcription of voice replies, identification of key terms, and execution of sentiment analysis, offering businesses richer qualitative insights. Additionally, VoxingAI includes a real-time analytics dashboard that empowers organizations to monitor survey effectiveness, evaluate participant engagement, and export results in a range of formats. Teams can effortlessly sift through responses, uncover patterns, and create detailed reports centered on customer sentiment or recurring feedback themes, enhancing their decision-making processes. This level of insight and adaptability makes VoxingAI a valuable tool for any organization aiming to improve its feedback collection methods.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Pricing Details

$65 per month
Free Trial
Free Version

Pricing Details

$30/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Vendor Details

Company Name

LCNC Inc

Founded

2025

Country

United States

Website

voxing.ai/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives