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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your Reception serves as the initial physical interaction for every guest with your organization, making personal contact crucial. The RealReceptionist™ provides this genuine touch, offering a warm and inviting greeting to all visitors. This approach not only enhances the sense of Hospitality but also bolsters Security. Unlike a ‘virtual’ or ‘digital’ reception, the RealReceptionist™ focuses on delivering the necessary personal attention that makes guests feel truly welcomed. By utilizing the RealReceptionist™, you are sure to leave a lasting impression on all who enter. This stylish, powder-coated Kiosk is both durable and adaptable to any setting. Equipped with a powerful computer, a 22” touchscreen, an integrated HD camera, a microphone, speakers, and an optional QR reader, the system significantly improves the efficiency of your pre-registration process and the actual check-in when guests arrive. By combining functionality with elegance, the RealReceptionist™ ensures that the reception experience is both memorable and highly efficient.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$200 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Teleportel

Country

Belgium

Website

www.teleportel.com/rrv2/index.html

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Product Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

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