Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.
Description
Our intuitive and automated system transforms customer interactions into outstanding testimonials for your company by soliciting feedback at the most opportune moments. All you need to do is input the customer's details, and let RevuCue handle the rest. You have the freedom to fully tailor RevuCue, from the look of your dashboard to the messaging and layout of your emails, ensuring it aligns perfectly with your brand. Regardless of whether a customer's experience was positive or negative, RevuCue ensures you can react promptly, thanks to its real-time notification system. With the help of our swift alerts, you can express your gratitude to satisfied customers or address any issues that arise promptly. Although acquiring reviews is essential, it can often be a challenging task. Many businesses attempt to engage their customers for feedback, sometimes even offering incentives, yet they often encounter indifference. This disconnect can lead to unfortunate consequences, even when the business has delivered exceptional service. By utilizing our system, you can significantly improve the chances of receiving the praise you deserve.
API Access
Has API
API Access
Has API
Integrations
Easyflow
Wufoo
Pricing Details
€9.99 per user per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ratecard
Founded
2017
Country
Netherlands
Website
get.ratecard.io
Vendor Details
Company Name
RevuCue
Country
United States
Website
revucue.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label