Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

RakanSales is an AI-driven sales CRM designed specifically for Malaysian SMEs, consolidating communication channels like WhatsApp, Facebook, Instagram, and email into a single inbox. This innovative platform not only automates follow-up processes but also streamlines lead management, enabling sales teams to close deals more efficiently without the hassle of juggling multiple applications. By integrating these tools, RakanSales enhances productivity and supports seamless interactions with clients.

Description

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook
Instagram
WhatsApp
Facebook Messenger
Rambox
Telegram
Viber

Integrations

Facebook
Instagram
WhatsApp
Facebook Messenger
Rambox
Telegram
Viber

Pricing Details

₹150/month/2 users
Free Trial
Free Version

Pricing Details

499€ per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VeecoTech Solutions

Founded

2011

Country

Malaysia

Website

www.veecotech.com.my/

Vendor Details

Company Name

Sinch

Founded

2015

Country

Germany

Website

engage.sinch.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

No Alternatives

Alternatives

Lime Connect Reviews

Lime Connect

Lime Connect (formerly Userlike)
smsmode Reviews

smsmode

smsmode©