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Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
Description
Voconix is a software-as-a-service solution that allows companies to effortlessly craft and oversee professional voice messages for their telephony systems, requiring no technical expertise or outside assistance. Whether it's for voicemail greetings, on-hold messages, IVR prompts, or auto attendant responses, the entire process can be completed in mere seconds. Users can choose from a selection of 25 voices across five different European languages, input their scripts, and select from a vast library containing over 10,000 licensed and royalty-free music tracks, ultimately downloading a polished audio file in either MP3 or WAV format. The platform conveniently organizes message history by recipient or department, simplifying the process of updates and retrievals for teams of all sizes. Additionally, a pronunciation memory feature guarantees that brand names, technical terms, and surnames are consistently pronounced correctly. An automatic notification system keeps telephony installers informed when a new message is available, and for developers and integrators, an API is readily accessible, providing further flexibility and integration options. This combination of features makes Voconix an invaluable tool for businesses looking to enhance their communication processes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Sugar Market
Sugar Sell
Sugar Serve
Twilio
Pricing Details
$125 per month
Free Trial
Free Version
Pricing Details
5€/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Vendor Details
Company Name
Voconix
Founded
2025
Country
France
Website
voconix.co.uk
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
