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Description

QuickFeedback is a specialized software designed to enhance feedback and reviews for local service businesses, including restaurants, cafes, salons, spas, dental and medical practices, car washes, and hotels. It offers two innovative methods for gathering private feedback. The first method, QR Feedback, allows walk-in customers to scan a code and provide their input instantly, eliminating the need for a mobile application or login. The second method, Automated Feedback, sends out requests for feedback automatically after appointments, beginning with Calendly. Customers can easily rate their experience, share their thoughts in their own words, and receive a friendly AI-generated response. Each customer is then presented with the same opportunity to leave a public review across various platforms such as Google, Yelp, Tripadvisor, or any other site of your choice, ensuring equal visibility. Additionally, QuickFeedback offers a free 30-day trial with no requirement for credit card information, allowing businesses to experience its benefits firsthand without any financial commitment. This flexibility makes it an attractive option for local service providers looking to improve their customer engagement and overall reputation.

Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Autotask PSA No 
ConnectWise PSA No 
Datto RMM No 
Datto Workplace No 
Dropbox No 
Freshdesk No 
Gmail No 
HappySat No 
HubSpot Service Hub No 
Jira Service Management No 
Keap No 
Kustomer No 
Microsoft Dynamics 365 No 
RangerMSP No 
Signature 365 No 
Supermetrics No 
WHMCS No 
Zapier No 
Zendesk No 
Zoho Desk No 

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
Datto Workplace Yes 
Dropbox Yes 
Freshdesk Yes 
Gmail Yes 
HappySat Yes 
HubSpot Service Hub Yes 
Jira Service Management Yes 
Keap Yes 
Kustomer Yes 
Microsoft Dynamics 365 Yes 
RangerMSP Yes 
Signature 365 Yes 
Supermetrics Yes 
WHMCS Yes 
Zapier Yes 
Zendesk Yes 
Zoho Desk Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QuickFeedback

Country

United States

Website

www.quickfeedback.ai

Vendor Details

Company Name

Pronto Holdings

Founded

2016

Country

United States

Website

www.simplesat.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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