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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

QTix (QueueTix)™ is an innovative queue management application that features a booking system designed to help businesses save both time and money by eliminating the need for costly and inefficient pagers, callbacks, and paper handling to oversee waitlists and bookings. This system allows organizations to handle queues and reservations in a streamlined manner, enabling staff to concentrate on delivering quality service and increasing revenue. Additionally, QTix™ enhances convenience by allowing users to attend to other tasks while waiting, sending notifications when it's their turn to be served. The versatility of QueueTix™ makes it suitable for a wide range of sectors, including cafés, restaurants, retail stores, hospitals, banks, theme parks, and more. By providing a comprehensive solution for waitlist, booking, and queue management, QTix (QueueTix) contributes to improved customer satisfaction and smoother business operations. Ultimately, it reduces instances of walkaways, minimizes complaints, and lowers no-show rates, all of which contribute to significantly boosted turnover and enhanced productivity for businesses. This transformative approach not only elevates the customer experience but also fosters a more efficient work environment.

Description

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Office 2021 No 
Pulse SMS No 
WhatsApp No 

Integrations

Microsoft Office 2021 Yes 
Pulse SMS Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

contact to get quote
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

QTix

Founded

2014

Country

Australia

Website

queuetix.com

Vendor Details

Company Name

Wavetec

Founded

1987

Country

United Arab Emirates

Website

www.wavetec.com

Product Features

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization No 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard No 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters No 
Virtual Queue Yes 

Alternatives

Alternatives