Average Ratings 76 Ratings
Average Ratings 0 Ratings
Description
A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance.
Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly.
Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time.
A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill.
Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.
Description
Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.
API Access
Has API
API Access
Has API
Integrations
Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Microsoft Office 2021
Node.js
Integrations
Amazon CloudFront
Android
Apple iOS
Cloudflare
Google Tag Manager
Java
JavaScript
Magento
Microsoft Office 2021
Node.js
Pricing Details
Free
Free Trial
Free Version
Pricing Details
contact to get quote
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Queue-Fair
Founded
2004
Country
United Kingdom
Website
queue-fair.com
Vendor Details
Company Name
Wavetec
Founded
1987
Country
United Arab Emirates
Website
www.wavetec.com
Product Features
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue