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Description
Quantum Metric provides the empathy and experience data that you need to place people at the center of your products. Machine learning allows you to automate the identification and resolution of technical issues as well as confusing user experiences in real-time. You can easily communicate with your customer and resolve problems with detailed session replay. Even if you're just browsing your site, powerful UX analysis is simple to use and draws insights from. Teams can combine qualitative and quantitative data on one platform to make data-backed design decisions.
Description
SaaS Pro Max serves as a comprehensive platform for product analytics and observability, specifically designed for software teams and founders operating web or server applications. By utilizing both browser and server SDKs, it captures a wide range of data including page views, custom events, errors, performance metrics, web vitals, session details, and revenue figures. This information is systematically categorized based on application, environment, individual users, and sessions to facilitate in-depth analysis. Teams can access a unified console to evaluate critical metrics such as traffic sources, conversion funnels, user retention rates, individual profiles, session replays, error classifications, performance traces, system uptime, feature flags, and revenue streams; the availability of modules and retention features varies according to the chosen subscription plan. Additionally, the platform is equipped with a Management API, a Pilot feature, and an MCP server to aid in investigations and manage agent workflows with specific permission scopes. Users benefit from various tools including customizable dashboards, access control settings, data export options, and seamless event ingestion capabilities. The setup process is streamlined with guides for integrating script tags, as well as for implementing React and Node solutions. Subscription plans are tailored based on monthly event volume, offering both free and premium tiers to suit different needs. Ultimately, SaaS Pro Max empowers teams to correlate product performance with issues, system reliability, new releases, and the rollout of features, enhancing their overall operational efficiency. This enables organizations to make data-driven decisions to improve their software products continuously.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Adobe Customer Journey Analytics
Yes
Bloomreach
Yes
Canopy
Yes
Claude
No
Claude for Legal
No
Evolv Al
Yes
Invoca
Yes
Model Context Protocol (MCP)
No
New Relic
Yes
Qualtrics Customer Experience
Yes
Integrations
Adobe Customer Journey Analytics
No
Bloomreach
No
Canopy
No
Claude
Yes
Claude for Legal
Yes
Evolv Al
No
Invoca
No
Model Context Protocol (MCP)
Yes
New Relic
No
Qualtrics Customer Experience
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$12/month
Free: $0/month for up to 10,000 accepted events per month, one application, two members, and 30-day retention; no payment card is required. Starter: $12/month for 100,000 events, or $100.80 billed annually. Prices are in USD before tax. Event limits are shared across the organization; paid plans have a 10% grace band and do not automatically charge for overages. Modules and retention vary by plan.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Quantum Metric
Founded
2012
Country
United States
Website
www.quantummetric.com
Vendor Details
Company Name
Make Agent Fast
Country
South Korea
Website
saaspro.dev/
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Heatmap
Behavioral Mapping
Yes
Dashboard
Yes
Dynamic Maps
Yes
Element Analytics
Yes
Embeddable Maps
Yes
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
Yes
Website Analytics
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
No
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
