Snappy Queue Management System
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Average Ratings 1 Rating
Description
QR Wait is a web-based virtual queuing and waitlist solution designed for organizations that handle walk-in traffic. Users can easily join the queue by scanning a QR code with their mobile device, eliminating the need for app downloads or account creation, and they can monitor their position and estimated wait times while receiving notifications when it’s their turn. Staff members can oversee the queue from any browser-enabled device, whether a phone or tablet, and have the ability to call the next customer, include individuals who do not have smartphones, and manage several queues, services, counters, or tables simultaneously. Additionally, features like rotating QR codes and location verification can be implemented to restrict remote access for joining the queue. The platform accommodates both appointment-based visitors and walk-ins and includes options such as a queue-status page, a display interface for televisions or tablets, detailed queue statistics, REST API integration, and webhooks for enhanced functionality. This service is ideal for various environments, including service desks, municipal offices, clinics, restaurants, beaches, pools, and event entrances, allowing visitors to participate through their browser without the need for specialized queue management hardware. Furthermore, the system enhances customer experience by streamlining the waiting process and facilitating efficient management for staff.
Description
Snappy's Queue Management System (QMS) is a customizable solution designed to streamline customer flow across various industries, including banking, healthcare, retail, and government institutions. The system features a built-in web server with a graphical user interface, allowing for easy management of services, user access, and device configurations such as ticket dispensers and counter displays. It supports multi-language displays, ticket announcement audio, and provides detailed graphical reports on user performance and service activities. The Professional Edition offers centralized management, enabling organizations to oversee multiple locations from a single web interface, facilitating the creation of comprehensive statistical and analytical reports. Additional features include SMS integration for customer notifications, email alerts for queue status, and backup and restore options to ensure data integrity. By implementing Snappy's QMS, businesses can enhance efficiency, reduce wait times, and improve overall customer satisfaction.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Trial
No
Free Version
Yes
Pricing Details
$563.00 one-time
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
QR Wait
Founded
2026
Website
qrwait.app
Vendor Details
Company Name
Vostok Trading LLC
Founded
1995
Country
United Arab Emirates
Website
www.snappy.ae
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes