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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

QR Wait is a web-based virtual queuing and waitlist solution designed for organizations that handle walk-in traffic. Users can easily join the queue by scanning a QR code with their mobile device, eliminating the need for app downloads or account creation, and they can monitor their position and estimated wait times while receiving notifications when it’s their turn. Staff members can oversee the queue from any browser-enabled device, whether a phone or tablet, and have the ability to call the next customer, include individuals who do not have smartphones, and manage several queues, services, counters, or tables simultaneously. Additionally, features like rotating QR codes and location verification can be implemented to restrict remote access for joining the queue. The platform accommodates both appointment-based visitors and walk-ins and includes options such as a queue-status page, a display interface for televisions or tablets, detailed queue statistics, REST API integration, and webhooks for enhanced functionality. This service is ideal for various environments, including service desks, municipal offices, clinics, restaurants, beaches, pools, and event entrances, allowing visitors to participate through their browser without the need for specialized queue management hardware. Furthermore, the system enhances customer experience by streamlining the waiting process and facilitating efficient management for staff.

Description

Customers can easily join the queue by scanning a QR Code available at your storefront or visiting a designated web URL on their mobile devices, eliminating the need for any app downloads. They can simply utilize the built-in web browser on their phones to access the queue status page, which provides real-time updates about their position in line. Our QueuePad mobile application prioritizes social distancing, ensuring a safer environment for both customers and staff. The interface displays a list of customers currently waiting, along with their arrival times, estimated wait durations, and any pertinent notes about their requests. Additionally, by clicking on a phone icon, you can initiate a call or send an SMS to any customer in the queue. Customers can select from a range of services, each representing a separate queue, with a maximum of three services enabled at one time. The system is capable of sending automated SMS notifications to customers as they approach the Nth position in line, provided that you have a valid SMS Gateway API account and an active Wi-Fi connection. This feature helps keep customers informed without requiring them to physically wait on-site, enhancing their overall experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Make Yes 
Zapier Yes 

Integrations

Make No 
Zapier No 

Pricing Details

$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Trial No 
Free Version Yes 

Pricing Details

$19.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

QR Wait

Founded

2026

Website

qrwait.app

Vendor Details

Company Name

QueuePad

Country

Philippines

Website

www.queuepad.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants No 
Prioritization No 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in No 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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