Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

Description

Zoom Visitor Management serves as a comprehensive solution for visitor registration and check-in within Zoom Spaces, allowing organizations to pre-register guests, gather visitor information, and streamline the arrival process via email, QR codes, or on-site kiosks. This system enables hosts to receive notifications about guest arrivals through Zoom chat or email while also offering alerts through platforms like Slack and Microsoft Teams. Administrators have the capability to oversee various visitor types, manage invitations and locations via the Zoom web portal, monitor visitor activity, and generate downloadable reports. Additionally, the service includes features for creating and printing digital badges, capturing visitor photos, and tracking the delivery of mail and packages. Employees can conveniently manage invitations using the Zoom mobile app, whereas visitors can complete their registration and check-in either through invitation links or kiosks. Ultimately, this solution is tailored for organizations that oversee guests, contractors, deliveries, and various workplace arrivals across multiple office venues, enhancing the efficiency and organization of visitor management. With its user-friendly interface and robust features, Zoom Visitor Management simplifies the entire visitor experience from start to finish.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams No 
Slack No 
Zoom No 
Zoom Workplace No 
Zoom Workspace Reservation No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Zoom Yes 
Zoom Workplace Yes 
Zoom Workspace Reservation Yes 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

www.zoom.com/en/products/visitor-management/

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Alternatives

Alternatives

Savance Visitor Management Reviews

Savance Visitor Management

Savance Workplace
EntryPoint Reviews

EntryPoint

RGX Apps