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Description
Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.
Description
Patients can utilize contactless mobile check-in and self-service kiosks to pre-register and check-in from their mobile devices without any interaction with staff. These kiosks are designed to enhance the efficiency of administrative procedures such as hospital registration and payment processing. Furthermore, patients receive text notifications when their caregiver is prepared to see them, allowing them to safely wait in their vehicles or outside until called. This efficient check-in process allows healthcare personnel to concentrate more on providing quality patient care. Vecna's solutions seamlessly integrate with major healthcare systems like Cerner, Meditech, Allscripts, and Epic. Additionally, the implementation of VGo Telepresence Robots extends the reach of healthcare services. Vecna offers a comprehensive range of patient intake solutions, including Kiosks, Tablet Check-In, HealthPass Mobile Check-In, and the VGo Virtual Patient Intake Robot. By minimizing contact throughout the care journey—from scheduling appointments to receiving treatment—the Vecna Patient Intake Platform significantly reduces the risk of exposure for both patients and healthcare staff. This innovative approach ensures a smoother, safer experience for everyone involved in the healthcare process.
API Access
Has API
API Access
Has API
Integrations
Inpixon
Pricing Details
$37.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Boolean Array
Founded
2020
Country
Canada
Website
business.qwaits.com
Vendor Details
Company Name
Vecna Technologies
Founded
1998
Country
United States
Website
www.vecna.com
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking