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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pure Moderation stands out as a worldwide provider of business process outsourcing solutions, offering a diverse array of services tailored to meet the specific demands of our partners. Our mission is to deliver cost-effective solutions that enhance operational efficiency for businesses of all sizes. Whether your needs involve minor, time-sensitive tasks or extensive, large-scale operations, our adaptable team is equipped to swiftly adjust to your requirements. With multiple office locations across Asia, Pure Moderation employs various multilingual teams to offer comprehensive support. We cater to a diverse clientele, from emerging startups to established multinational corporations, ensuring that we can assist businesses regardless of their scale. As a recognized leader in the BPO sector, we boast extensive experience, manage a substantial volume of interactions monthly, and maintain an impressive client retention rate. Additionally, we take pride in our post-sale client support, which encompasses reliable guarantees, employee training, and both onsite and offsite assistance. Our commitment to excellence ensures that our partners can focus on their core business while we handle the intricacies of their operational needs.

Description

Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pure Moderation

Founded

2006

Country

Vietnam

Website

puremoderation.com

Vendor Details

Company Name

Zed-Axis Technologies

Founded

2000

Country

India

Website

zedaxis.com/our-products/zed-service-management-software/

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Data Labeling

Human-in-the-loop
Labeling Automation
Labeling Quality
Performance Tracking
Polygon, Rectangle, Line, Point
SDK
Supports Audio Files
Task Management
Team Collaboration
Training Data Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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Alternatives

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