ICUC.Social Description

Social media is never static. It is well-known that any situation can turn into a crisis. One bad tweet can cause a company to lose sales for months. As a Social Media Brand Manager for your business, you need to ask yourself: Are you ready for the worst at any hour of the day? If your answer is not an emphatic "yes", then it's time for you to partner with an expert. ICUC is a multilingual, global social team that works with businesses to engage customers 24 hours a day. ICUC is a global leader of community management and offers social media moderation services. This allows customers to engage in conversations and respond to customer service complaints. Our moderation services can be tailored to your brand. Services include text moderation, canned responses, video/photo moderation, contest moderating, and more. Our experts manage brands in more than 20 languages. This ensures that your customers feel valued and heard.

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Company Details

Company:
ICUC.Social
Year Founded:
2002
Headquarters:
Canada
Website:
icuc.social/our-services/social-media-content-moderation/

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
24/7 Live Support
Online

ICUC.Social Features and Options

Content Moderation Software

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation