ICUC.Social Description
Social media is never static. It is well-known that any situation can turn into a crisis. One bad tweet can cause a company to lose sales for months. As a Social Media Brand Manager for your business, you need to ask yourself: Are you ready for the worst at any hour of the day? If your answer is not an emphatic "yes", then it's time for you to partner with an expert. ICUC is a multilingual, global social team that works with businesses to engage customers 24 hours a day. ICUC is a global leader of community management and offers social media moderation services. This allows customers to engage in conversations and respond to customer service complaints. Our moderation services can be tailored to your brand. Services include text moderation, canned responses, video/photo moderation, contest moderating, and more. Our experts manage brands in more than 20 languages. This ensures that your customers feel valued and heard.