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Description
Are your managers improvising while working remotely? Enhance the performance of virtual teams by fostering improved communication and alignment. Pulsify’s platform for manager augmentation acts as an always-accessible coaching tool for team management in the cloud. This tailored system is designed to boost efficiency and effectiveness for any team, whether they are operating in a virtual environment or a traditional office, making their work more manageable and fulfilling. Elevate your team management capabilities. Effective leadership requires ongoing and meaningful communication and alignment. Our straightforward, customized, and predictive approach facilitates this process seamlessly! Establish Goals. Unify teams around essential objectives. Conduct Performance Checks. Quickly pinpoint what’s effective and what needs adjustment. Facilitate Real-time Feedback. Provide, receive, and solicit feedback whenever needed. Conduct Team Meetings. Focus on and finalize essential discussion points. Implement 1-on-1s and Surveys. Collect and analyze feedback from new hire, exit, engagement, and eNPS surveys. Ensure that your team's opinions are acknowledged and that actionable steps are taken based on their input. By doing so, you can create a more inclusive and responsive work environment.
Description
Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.
API Access
Has API
API Access
Has API
Integrations
Facebook
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$300 per 1,000 responses
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pulsify
Country
United States
Website
www.pulsifyapp.com
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/platform/products/feedback-management/
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback