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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Adobe Analytics
Facebook
GitHub
GitLab
Gmail
Google Analytics
Instagram
Jive
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Salesforce
Salesforce Experience Cloud
Salesforce Service Cloud
ServiceNow
WhatsApp
XDocs DITA CCMS
Zapier
Zendesk

Integrations

Jira
Adobe Analytics
Facebook
GitHub
GitLab
Gmail
Google Analytics
Instagram
Jive
Microsoft Dynamics 365
Oracle Cloud CX
Oracle Taleo
Salesforce
Salesforce Experience Cloud
Salesforce Service Cloud
ServiceNow
WhatsApp
XDocs DITA CCMS
Zapier
Zendesk

Pricing Details

$8 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Pulsedesk

Country

United Kingdom

Website

pulsedesk.com

Vendor Details

Company Name

Zoomin Software

Founded

2015

Country

United States

Website

www.zoominsoftware.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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