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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pulse seamlessly adjusts your Slack status in real-time according to your preferences, focus level, scheduled events, work hours, and the applications you utilize. This innovative tool minimizes disruptions, fosters collaboration aligned with your timetable, enhances your daily concentration, and strengthens team connections among various other benefits. By addressing the challenges of the ‘Always On’ mentality, Pulse helps set clear expectations regarding your availability, allowing colleagues to understand the optimal times to reach out to you while respecting your personal boundaries. In the absence of in-person signals, your remote colleagues cannot discern when you are deeply engaged in focused work; however, Pulse leverages AI technology to indicate your concentration status, ensuring your teammates are aware and refrain from interrupting during those crucial moments. Ultimately, this fosters a more mindful work environment that balances productivity with respect for individual work styles.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Adobe Illustrator
Adobe XD
GitHub
Gmail
Google Cloud Platform
Google Meet
Google Sheets
Intercom
Microsoft Outlook
Miro
Notion
PyCharm
Salesforce
Sketch
Trello
Visual Studio Code
Xcode
Yahoo! Mail
Zoom

Integrations

Slack
Adobe Illustrator
Adobe XD
GitHub
Gmail
Google Cloud Platform
Google Meet
Google Sheets
Intercom
Microsoft Outlook
Miro
Notion
PyCharm
Salesforce
Sketch
Trello
Visual Studio Code
Xcode
Yahoo! Mail
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pulse

Website

getpulse.team/

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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