Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With Pulse Physical kiosks set up in your establishment, you will receive a physical kiosk that is installed on-site, enabling your clients to provide feedback quickly and consistently. This eliminates the need for allocating resources to conduct interviews, distribute paper surveys, or manage spreadsheets. Additionally, online surveys can also be utilized, so if you wish to reach a wider audience, it's easy to do so; the Pulse survey can be sent out digitally, facilitating communication with clients via email and outreach groups. The integrated data dashboard allows you to analyze trends effectively. Each survey is automatically compiled into this dashboard, enabling you to filter and manipulate the data as you choose. You can observe trends and identify anomalies in real-time, which empowers you to take proactive measures swiftly. Sharing your insights is straightforward; with just a click, you can print, download, and distribute the data, ensuring that it reaches the necessary parties without delay. Furthermore, you will receive weekly emails that keep key stakeholders informed of the findings and updates. This comprehensive setup not only streamlines the feedback process but also enhances your ability to respond to client needs effectively.
Description
The ServiceGuru Kiosk collects feedback from customers at the point of interaction. This makes it easy to gather valuable and actionable feedback about your staff. You can measure the positive, neutral, and negative aspects that impact your business. Get actionable feedback from your customers about their experience. It's easy to set up and you can be up in no time. We do all the work! Customers can opt-in to receive special offers and marketing campaigns. Find out who your top performers and who needs more training. Multi-location comparison reports available. Reviews are kept private and offline until you make them public.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$250 per month
Free Trial
No
Free Version
No
Pricing Details
$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Pulse For Good
Founded
2017
Country
United States
Website
www.pulseforgood.com
Vendor Details
Company Name
ServiceGuru
Country
United States
Website
www.serviceguru.com
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No