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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Efficient front desk management is crucial and can be made simple. Our comprehensive platform is designed to enhance workplaces like yours, providing all the necessary tools to streamline front desk operations in one convenient location. With features for visitor management, you can add an extra layer of security, utilizing multi-tier adaptive systems to ensure that only authorized individuals gain entry to your facility. Additionally, the visitor logging feature allows for the management of multiple sites, enabling centralized oversight and smooth deployment of Protoco to new locations. You can also access global data effortlessly, as the system allows you to view all visitors, deliveries, and analytics without the hassle of managing several applications simultaneously. Our visitor management system ensures that deliveries are handled smoothly, keeping packages secure and notifying the right recipients upon arrival. With our top-tier visitor management solutions, you can create memorable experiences for all visitors, impressing them at every check-in with customizable flows. Furthermore, our receptionist software enhances the overall efficiency of your front desk operations.

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Slack
Dropbox
Google Calendar
Google Drive
Mailchimp
Microsoft Azure
Microsoft Entra ID
Microsoft OneDrive
Microsoft Outlook
WhatsApp

Integrations

Microsoft Teams
Slack
Dropbox
Google Calendar
Google Drive
Mailchimp
Microsoft Azure
Microsoft Entra ID
Microsoft OneDrive
Microsoft Outlook
WhatsApp

Pricing Details

$80 per user, per month
Free Trial
Free Version

Pricing Details

$22 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Protoco Digital DMCC

Founded

2019

Country

United Arab Emirates

Website

www.protoco.ae

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Product Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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