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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ProcessLenz gives you a single-click overview of your RPA lifecycle and is the ideal starting point for all automation projects. To understand the strengths and weaknesses of your CoE, perform a detailed assessment. With full transparency about the complexity of automation and expectations for ROI, you can track your projects from conception to completion. To help you find the right candidate for your automation journey, use our taxonomy which includes thousands of processes that have been enhanced with NLP. ProcessLenz helps you optimize your automation budget. Choose the right process based on complexity and ROI. You can track your process throughout its lifecycle and have a central hub that allows you to view all the information you require. You can start quickly with minimal effort. ProcessLenz makes it easy to automate repetitive tasks and reduce time spent on stakeholder reports, such as executive dashboards or presentations.

Description

Ensure robust IT services while enhancing team productivity through streamlined experiences. Accelerate issue resolution and foster innovation with the power of AI and machine learning, all accessible via a singular cloud platform designed for ease of use. Simplify your IT landscape by integrating services and tools, uniting the applications essential for delivering cutting-edge IT experiences. Leverage automation to manage critical processes from the Now Platform, which serves as a centralized system for organizational actions. Relieve your IT staff from routine burdens and improve efficiency. Utilize AI-driven insights to swiftly identify, monitor, and address incidents, while natural language virtual agents provide immediate solutions for repetitive service tasks. The IT Service Management (ITSM) framework offers robust capabilities to refine processes, enhance user experiences, and generate new value through innovative strategies. Ultimately, revolutionize your organization with a cohesive platform that unifies all enterprise functions. This transformation enables not just efficiency but also a strategic advantage in a rapidly evolving digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceNow

Integrations

ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProcessLenz

Founded

2020

Country

Canada

Website

app.processlenz.com

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/itsm.html

Product Features

Product Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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Alternatives

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