Average Ratings 15 Ratings

Total
ease
features
design
support
Read all reviews

Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Integrations

Zendesk
Five9
Freshdesk
Genesys Cloud
Google Analytics
Google Chrome
Jira Software
Jira Work Management
Kustomer
LiveChat
Mozilla Firefox
NICE CXone
Olark
Salesforce Essentials
Salesforce Service Cloud
Slack
SnapEngage
Talkdesk
Tidio
Wufoo

Integrations

Zendesk
Five9
Freshdesk
Genesys Cloud
Google Analytics
Google Chrome
Jira Software
Jira Work Management
Kustomer
LiveChat
Mozilla Firefox
NICE CXone
Olark
Salesforce Essentials
Salesforce Service Cloud
Slack
SnapEngage
Talkdesk
Tidio
Wufoo

Pricing Details

$6 per user per month
Free Trial
Free Version

Pricing Details

$30/mo
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

ProProfs

Founded

2006

Country

United States

Website

www.proprofs.com

Vendor Details

Company Name

Shelf.io

Founded

2015

Country

United States

Website

www.shelf.io

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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