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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To thrive as a successful brand, it is essential that the products and services you provide to your clients maintain the highest standards of quality, while also ensuring efficient customer service. Engaging customers through Telco services presents a valuable opportunity to foster loyalty, boost revenue, and enhance overall profitability. The Prvidr platform offers comprehensive TELCO-as-a-service solutions that assist clients in managing their businesses effectively, covering various functions ranging from purchasing to order management, payment processing, and the entire lifecycle management of the customer, encapsulated in the "order-to-cash" process. Additionally, seamless network integration has been achieved, allowing for smooth operations within the Optus post-paid and pre-paid fixed line and mobile network systems, further enhancing service delivery. Such capabilities not only streamline operations but also contribute to a more satisfying customer experience.

Description

TelcoSwitch stands at the forefront of telecommunications innovation, dedicated to providing UK enterprises with the most efficient and affordable means to harness Unified Communications as a Service. We cater to both channel partners and direct customers, offering straightforward initial and ongoing licensing options tailored to every organization. With a robust technical training program and a dedicated support helpdesk located in London, it’s no wonder we maintain an impressive 97% customer satisfaction rating. Joining the TelcoSwitch channel partner network comes at no cost, and we avoid restrictive practices such as forecasting and minimum commitments that could hinder your growth. Our extensive range of resources, from training materials to customer-facing sales documents, empowers you to promote your brand effectively, all while being backed by our industry-leading solutions and infrastructure. Moreover, we continuously strive to enhance our offerings, ensuring that our partners and customers receive the utmost value and support.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Privdr

Website

prvidr.com

Vendor Details

Company Name

TelcoSwitch

Founded

2015

Country

United Kingdom

Website

telcoswitch.com

Product Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

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