RoomRaccoon
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Description
Prime Host Partners offers a cloud-driven property management system and channel management solution designed for independent hotels, resorts, hostels, guesthouses, villas, and various other types of accommodation providers. This platform features a unified calendar that allows users to manage room rates, availability, reservations, and walk-ins while seamlessly connecting to online travel agencies and providing a direct booking engine. With its capability to process updates from linked channels, the system audits reservations and aids teams in analyzing discrepancies in booking prices and commissions. Staff members can efficiently handle changes across numerous rooms and dates, keep track of reservations, and utilize role-specific permissions to streamline operations. Additionally, it offers optional features such as pricing insights derived from booking history and AI-supported responses to guest reviews. The pricing structure is determined by the number of rooms in a property, eliminating any percentage fees on bookings. Furthermore, users can access this browser-based service via a progressive web app on their mobile devices, ensuring flexibility and convenience. Overall, Prime Host Partners equips accommodation operators with essential tools to enhance their management processes and improve guest experiences.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Agoda
Yes
CHIDESK
No
Cendyn CRS
No
Duve
No
GuestCentric
No
Hostelworld
Yes
Jamezz
No
Integrations
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Agoda
No
CHIDESK
Yes
Cendyn CRS
Yes
Duve
Yes
GuestCentric
Yes
Hostelworld
No
Jamezz
Yes
Pricing Details
$59/property/mo + $1.50/room
Annual plan: $59 per month for 1 room or unit, $65 for 5, and $80 for 15. Monthly-billed plan: $70.80 for 1 unit, $78 for 5, and $96 for 15. Pricing is based on each property's unit count. Prices are shown in USD for reference; checkout is billed in Thai baht. No setup fee or booking commission.
Free Trial
Yes
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Prime Host Partners
Founded
2026
Country
Thailand
Website
primehostpartners.com/en
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
Alternatives
No Alternatives
