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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

One platform. Countless data points. The journey to purchase is now clearly defined. Introducing the foremost conversion platform in the world. Our instantaneous data bridges the gap between brands, retailers, and consumers, delivering the precise insights required for effective decision-making. PriceSpider empowers you with real-time oversight and authority over the purchasing journey. We offer valuable insights and actionable recommendations designed to enhance your brand presence and boost sales. The innovative suite of PriceSpider's conversion technology encompasses the entire retail purchase process, organized into three main categories: Consumer Conversion, Brand Integrity, and Conversion Intelligence. Each module targets a unique element of consumer or retailer behavior. By selecting multiple modules, you gain deeper insights into the locations and methods through which your products are sold, paving the way for more focused marketing strategies and increased revenue. This comprehensive approach ensures that you remain competitive in a rapidly evolving retail landscape.

Description

Sutherland Perform evaluates customer interactions by analyzing various parameters to ensure employees comply with established customer engagement processes. This monitoring enables the identification of new opportunities that empower employees to enhance the customer experience significantly. By leveraging data from customer voices, emails, chats, and social media, Perform generates actionable insights that can be utilized at multiple levels, including agents, teams, managers, channels, lines of business, and across the entire organization. These insights facilitate personalized coaching for employees, guiding them on how to improve their assistance to customers and adapt their approaches to provide superior experiences in the future. With our innovative tools, cutting-edge technology, and dedicated personnel, we position your business to excel in a world that is increasingly relying on remote interactions. Furthermore, our expert teams are committed to unlocking high-performance results through adaptable and resilient services that can be seamlessly delivered from any location around the globe.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Propeller Yes 
Pypestream Yes 
QuickBooks Online Yes 
Sweetspot Yes 

Integrations

Propeller No 
Pypestream No 
QuickBooks Online No 
Sweetspot No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clear Spider

Founded

2004

Country

United States

Website

www.pricespider.com

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Product Features

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Product Features

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

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