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Description
Porchlight serves as a cloud-based platform tailored for the booking and management needs of independent pubs, restaurants, and cafés. Featuring an AI phone assistant named Thomas, it efficiently manages incoming calls and schedules reservations based on real-time availability, forwarding any unmanageable requests to staff for follow-up. All booking channels, including phone, website, and Google, are consolidated into a single venue diary equipped with a comprehensive floor plan. Additionally, the staff app integrates various functionalities such as rota management, clock-in systems, payroll tracking, tips management, and food safety inspections, providing a centralized tool for venues to oversee bookings and daily staff operations. This service is specifically designed to assist independent hospitality establishments in the UK, ensuring they can effectively manage reservations during peak service hours as well as outside of operating hours. With Porchlight, venues can optimize their operations and enhance customer service.
Description
Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
£249/venue/month
£249 per venue per month, VAT included. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Porchlight Hospitality
Founded
2026
Country
United Kingdom
Website
porchlightpro.com
Vendor Details
Company Name
Waitery
Founded
2021
Country
Canada
Website
waitery.ca
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Alternatives
No Alternatives