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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.

Description

Andromeda serves as a comprehensive Cloud-Based Platform that aggregates and curates vast amounts of big data, encompassing millions of line entries. By utilizing omnichannel data points such as sensors, psychographics, and WiFi guest access, it creates multiple avenues for data collection. Specialized gateways enable the gathering of substantial data, which is then processed through internal algorithms. This analysis yields valuable insights that enhance the operational decision-making processes within organizations. Key Performance Indicators (KPIs) can be dispatched regularly to tailored recipient lists, promoting ongoing internal discussions. When customers register to access your WiFi, this is the experience they encounter. Our platform equips you with all necessary tools to design an appealing page, allowing you to drag, drop, add images, and customize text through an intuitive creation tool. Understanding customer data reveals a narrative about their behaviors. By exploring this data, you can uncover insights about your customers’ identities, their purchasing patterns, and factors that encourage their loyalty, ultimately driving business growth and enhancing customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Facebook
Google Business Profile
Instagram
Tripadvisor

Integrations

Axis LMS
Facebook
Google Business Profile
Instagram
Tripadvisor

Pricing Details

$39/location/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pluspoint

Founded

2021

Country

United States

Website

www.pluspoint.io

Vendor Details

Company Name

Queentessence

Founded

2018

Country

United States

Website

queentessence.io/platform/

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Alternatives

Alternatives