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Description
The Plumware Cloud Development Platform offers a powerful framework designed to facilitate swift web application creation. This cloud-centric solution empowers developers to operate remotely and utilize applications without needing a conventional on-site infrastructure. Consequently, organizations can significantly reduce expenses associated with traditional on-premise systems while boosting productivity by minimizing delays. In today's fast-paced business environment, a quick and adaptable IT development strategy is essential. Plumsoft was founded on the principle that technology should promote efficiency rather than hinder it, and the Plumware Cloud Development Platform embodies this vision. By leveraging over three decades of experience in crafting business applications across various technological landscapes, our team of experts has devised an innovative cloud solution that is not only user-friendly but also resilient and adaptable. This approach ensures that businesses can quickly respond to changing demands in an ever-evolving market.
Description
The SMART Service Desk - IT Service Management Suite is a versatile and powerful tool that can be implemented through various methods, including purchased on-premise, subscription on-premise, and cloud subscription, all allowing for easy migration. This solution strikes a balance between simplicity and depth, serving as a highly adaptable ITSM Suite crafted in accordance with ITIL best practices to oversee the complete service life cycle. Additionally, we provide a cohesive and modular system that accommodates various languages, ensuring global usability. This makes it an ideal choice for organizations looking to enhance their IT service management capabilities efficiently.
API Access
Has API
API Access
Has API
Integrations
Fleet Edge Master
Intalk.io
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Plumsoft
Founded
2007
Country
India
Website
plumsoft.com/overview
Vendor Details
Company Name
SMART Service Desk
Founded
2012
Country
United States
Website
smartservicedesk.com
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
