Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PlayerLync is the perfect tool for your business if it takes place outside of your office. PlayerLync is a great tool for improving the quality of your service, understanding what's going on in your business around the globe, and strengthening your relationship with your front line. Mobile content management, operations, learning, and communications all in one. Mobile content is automatically delivered to mobile devices and shared devices in a timely manner. Built to scale to work on your mobile device and ready for use with no aftermarket integrations Quickly and intuitively learn about learning, content consumption, operations, and other aspects of learning. Your headquarters is closer to your frontline employees the larger your organization. PlayerLync bridges this gap by giving your team instant access the most up-to-date and personalized information they need in order to transform corporate strategy into exceptional customer service.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PlayerLync
Founded
2011
Country
United States
Website
www.playerlync.com
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Mobile Learning
Academic / Education
No
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
No
Certification Management
Yes
Content Management
Yes
Corporate / Business
Yes
Employee Training
Yes
Engagement Monitoring
Yes
Gamification
Yes
Media Management
No
Skills Tracking
Yes
Social Learning
Yes
Student Portal
No
Synchronous Learning
No
Testing / Assessments
Yes
Training Companies
Yes
Video Conferencing
No
Virtual Classroom
No
eCommerce
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No