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Description
Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.
Description
Trigify is an innovative platform fueled by AI that focuses on monitoring and analyzing social media engagement, transforming social interactions into profitable business prospects. This tool aids companies in uncovering valuable leads by observing important discussions, trending topics, and interactions with pertinent users. With its capabilities, Trigify allows businesses to keep tabs on engagement related to industry themes, pinpoint potential customers based on their online behavior, and track the activities of competitors. Additionally, Trigify effortlessly integrates with your pre-existing CRM and technology infrastructure, simplifying the process of generating qualified leads and enhancing marketing strategies through the analysis of social data. By utilizing this platform, organizations can gain a competitive edge and make informed decisions to drive growth.
API Access
Has API
API Access
Has API
Integrations
Amazon
Clay
Facebook
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Slack
Trello
YouTube
Zendesk
Integrations
Amazon
Clay
Facebook
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Slack
Trello
YouTube
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$149/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pivony
Founded
2020
Country
United States
Website
pivony.com
Vendor Details
Company Name
Trigify.io
Founded
2023
Country
United Kingdom
Website
www.trigify.io
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking