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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.

Description

Trigify is an innovative platform fueled by AI that focuses on monitoring and analyzing social media engagement, transforming social interactions into profitable business prospects. This tool aids companies in uncovering valuable leads by observing important discussions, trending topics, and interactions with pertinent users. With its capabilities, Trigify allows businesses to keep tabs on engagement related to industry themes, pinpoint potential customers based on their online behavior, and track the activities of competitors. Additionally, Trigify effortlessly integrates with your pre-existing CRM and technology infrastructure, simplifying the process of generating qualified leads and enhancing marketing strategies through the analysis of social data. By utilizing this platform, organizations can gain a competitive edge and make informed decisions to drive growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Clay
Facebook
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Slack
Trello
YouTube
Zendesk

Integrations

Amazon
Clay
Facebook
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Slack
Trello
YouTube
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$149/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pivony

Founded

2020

Country

United States

Website

pivony.com

Vendor Details

Company Name

Trigify.io

Founded

2023

Country

United Kingdom

Website

www.trigify.io

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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