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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Phunware offers mobile software that incorporates gamified elements and interactions, allowing brands to meaningfully engage with customers and facilitate digital transformation. By leveraging a mix of your own data, exclusive Phunware insights, and additional third-party information, you can gain an unparalleled understanding of your customers. This enables you to send targeted messages that capture customer attention throughout their journey, whether before, during, or after their visits. Additionally, Phunware specializes in creating groundbreaking mobile experiences through tailored app development services. As a unique provider, we stand out as the only comprehensive enterprise software platform focused on mobile, equipping businesses with the essential products, solutions, data, and services needed to effectively connect, manage, and monetize their mobile application audiences on a global scale. Our approach allows brands to craft personalized experiences that resonate with users, enhancing customer loyalty and brand recognition.

Description

Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Junos Traffic Vision

Integrations

Junos Traffic Vision

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Phunware

Founded

2009

Country

United States

Website

www.phunware.com

Vendor Details

Company Name

Sweepr

Website

sweepr.com

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Alepo Digital BSS Reviews

Alepo Digital BSS

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Nielsen ONE Reviews

Nielsen ONE

Nielsen