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Description
Phonify is a user-friendly SMS and MMS messaging platform hosted in the cloud.
Brands, agencies, and developers can swiftly engage their audience through text messaging, recognized as one of the most potent communication channels.
With Phonify, users can send and receive various forms of communication, including text messages, multimedia content, and even WAP payments.
The platform has established partnerships with multiple mobile operators across various nations, enabling them to provide reliable transportation services for messages.
Clients seeking to integrate SMS messaging or carrier billing into their applications, brands, or businesses will find Phonify's services particularly valuable.
This agreement aims to outline the terms and conditions that govern Phonify's technological support and customer service, facilitating the integration of mobile telephony into client operations.
Each customer will be assigned a unique username and password, granting them access to a management panel where they can create and oversee their applications while monitoring real-time account statistics.
By leveraging these features, businesses can effectively enhance their communication strategies and improve customer engagement.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Integrations
Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Phonify
Country
Uruguay
Website
www.phonify.io
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win