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features
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support

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Description

Elevate your survey experience with stunning and intuitive questionnaires that can be answered through voice and video. This innovative approach yields quicker and more comprehensive responses, as participants tend to provide three times the length and twice the detail when communicating verbally rather than through text. By observing and listening to users engaging with products, you can streamline your research and eliminate the need for an interviewer during structured interviews. Amplify your feedback process by tapping into the subtleties of tone, gaining insight into users’ true feelings. Voice communication facilitates the differentiation between genuine and insincere answers, allowing you to uncover valuable insights. Enjoy quick transcriptions in 32 languages, complete with sentiment analysis that categorizes responses by emotion, highlighting both the most positive and negative feedback. Additionally, you can classify responses into distinct emotional categories and monitor cadence and energy by recording speaking dynamics in each reply. Phonic seamlessly integrates with various platforms, from survey tools to websites, ensuring data can be efficiently exported. This comprehensive approach not only enhances the quality of feedback but also optimizes the overall research process, making it more effective and insightful.

Description

SmartInterview is an online platform that specializes in survey creation and market research, enabling users to design questionnaires, gather responses, and interpret results efficiently. It allows for the construction of surveys featuring various question types such as multiple choice, rating scales, NPS, matrix, and open-ended responses, incorporating advanced elements like logic, branching, quotas, and screening criteria. With the assistance of AI, users can generate questionnaires tailored to specific research objectives, while capturing open-ended feedback through text or voice inputs, complemented by AI-generated follow-up prompts. The platform offers dynamic visualization tools including live charts, filters, cross-tabulation analyses, satisfaction metrics, and AI-driven thematic insights paired with respondent quotes. Teams have the capability to export their findings into formats like Excel or CSV and can also share interactive dashboards with stakeholders. Additionally, SmartInterview accommodates multilingual surveys, making it an ideal choice for brand managers, marketing teams, insights professionals, research organizations, startups, and nonprofits engaged in studies related to customers, employees, or market trends. This versatility ensures that the platform can adapt to a wide array of research needs across diverse sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

CHF 45/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Phonic

Country

United States

Website

phonic.ai

Vendor Details

Company Name

Pulse Partners Sàrl (SmartInterview)

Founded

2024

Country

Switzerland

Website

smartinterview.ai

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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