Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Phone2 is an innovative cloud-based phone system that facilitates the addition of a distinct business number to your personal device, thus removing the necessity for extra hardware. This service provides unlimited two-way voice calls and SMS/MMS messaging to and from any number in the U.S. or Canada, with all interactions neatly organized into a single thread for each contact. Teams can benefit from the ability to share a common phone number, which promotes collaborative communication through a shared inbox for both calls and texts. Among its features are SMS alerts that inform contacts about the purpose of an incoming call, boosting answer rates by an impressive 25%. Users can also manage their contacts effectively by adding notes and file attachments, allowing Phone2 to function akin to a mini-CRM, while also enabling the import of contacts from personal devices or Google accounts. Additionally, Phone2 supports various integration options, making it easier to connect with other applications to enhance operational efficiency, ensuring that businesses can communicate seamlessly and effectively.
Description
Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.
API Access
Has API
No
API Access
Has API
No
Integrations
Gong
No
Google Contacts
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
Gong
Yes
Google Contacts
No
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$15 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Phone2
Founded
2022
Country
United States
Website
www.phone2.io
Vendor Details
Company Name
Vocal IP
Founded
2006
Country
United States
Website
vocalip.com/voice/unified-communications/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No