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Description
Pose the right inquiries and cultivate a secure and trustworthy atmosphere for your team to express their anonymous thoughts and suggestions openly. It is essential to be aware of both your strengths and areas where you can enhance your approach. Pinpoint the segments of your workforce that require attention and the factors that drive engagement, all while monitoring these elements in real-time. Demonstrate to your employees that their opinions matter by addressing their feedback while ensuring their anonymity is preserved. Additionally, you can monitor the effects of your actions on your overall engagement score. Perked!'s Culture Intelligence PlatformTM enables you to ask insightful questions and discover what motivates your employees, allowing you to foster a flourishing organization even during uncertain times. It's seamless for team members to provide anonymous feedback, and you can easily implement a strategy for ongoing listening. You can uncover strengths and areas for improvement without needing to analyze complex data sets. Furthermore, you will gain clarity on whether an issue is part of a broader pattern or simply an isolated incident, ensuring that your responses are both informed and effective.
Description
The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$23.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Perked!
Founded
2014
Country
Canada
Website
www.perked.co
Vendor Details
Company Name
Surveyapp
Country
United Kingdom
Website
www.surveyapp.io
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video