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Description
We provide a premier cloud-based solution for managing Learning, Competency, and Performance. This adaptable product suite is engineered to function seamlessly across various devices, ensuring enterprise-level scalability, flexibility, and security while incorporating business process automation and tailored user experiences. Our offerings are designed to be both cost-effective and accessible to organizations of all sizes, facilitating a quick return on investment. We prioritize efficient implementation and ongoing management of the Percepium product, while also continuously aiding our clients in enhancing their training and talent management strategies. The core of the Percepium product lies in learning management and training delivery, empowering organizations of any size to create, execute, oversee, and evaluate diverse learning initiatives that cater to both structured and informal educational processes. Furthermore, our commitment extends to fostering a culture of continuous improvement in learning methodologies within our client organizations.
Description
Establish and execute your returns management and product service procedures swiftly and efficiently. Ensure that you have comprehensive oversight and authority over your service operations. Effortlessly track, assess, and enhance your service processes to boost efficiency. Increase the efficiency of your product service team while significantly cutting down on service response times. Create a customer portal on your website that enables customers to request RMAs, track their progress, submit support tickets, and access a repository of articles and documents. Tailor every element of the returns and service workflow, including data fields, user interfaces, responsibilities, processes, automation, and reporting features. Develop one or multiple processes for various RMA types or distinct product lines and modify them at any time, without requiring coding expertise. Our expertise has successfully assisted numerous manufacturing firms across various sectors with unique product lines in defining and implementing tailored returns and service management tracking systems. By providing versatile and customizable solutions, we empower businesses to adapt quickly to changing market demands.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Percepium
Founded
2010
Country
Sweden
Website
www.percepium.com
Vendor Details
Company Name
Renewity Systems
Founded
2005
Country
Canada
Website
www.renewityrma.com
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management