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Description
Pepper Cloud is the best AI-powered Sales CRM software for small and mid-sized businesses. The platform integrates popular messaging channels like WhatsApp and Facebook to allow users to connect with customers and leads through their preferred communication channels.
The CRM software includes features for managing sales pipelines, which allow users to customize stages and see real-time information about their sales activities. Pepper Cloud includes automation features to eliminate repetitive tasks. It also integrates with business tools such as Mailchimp, Xero and Zoom. The analytics dashboard gives users insights into their business performance.
Pepper Cloud allows users to manage lead management, account tracking and nurturing, revenue forecasting, campaign tracking, customer interaction tracking, and sales pipeline visualization.
With its generative AI technology, AssistAI, it elevates sales productivity by auto-capturing and nurturing leads, automating the chat flows, managing tasks and activities, and more—all with precision and ease. Its no-code AssistAI chatbot can be deployed across multiple channels to handle customer queries instantly, escalate complex issues to human agents, and deliver 24/7 customer support.
Description
Transform Conversations Into Sales and Supercharge Customer Service & Engagement
We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat.
You can find the following exciting features on our platform:
Omnichannel Team Inbox
Booking Appointments
Bookings for Classes
AI Chatbots for all channels
Push notifications are available on the mobile app
Invoicing and Payments
Segmentation & Broadcasting
Automations
Forms and Surveys
Shop for E-Commerce on WhatsApp
Plans & Subscriptions
API Access
Has API
Yes
API Access
Has API
No
Integrations
Instagram
Yes
Shopify
Yes
WhatsApp
Yes
Facebook Ads
Yes
Facebook Messenger
No
Gmail
Yes
Google Calendar
Yes
Google Forms
Yes
Google Sheets
Yes
Google Workspace
Yes
Integrations
Instagram
Yes
Shopify
Yes
WhatsApp
Yes
Facebook Ads
No
Facebook Messenger
Yes
Gmail
No
Google Calendar
No
Google Forms
No
Google Sheets
No
Google Workspace
No
Pricing Details
Quote Based
Free Trial
Yes
Free Version
No
Pricing Details
$69/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pepper Cloud
Founded
2017
Country
Singapore
Website
peppercloud.com
Vendor Details
Company Name
Whautomate
Founded
2023
Country
Singapore, India
Website
whautomate.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No